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<!DOCTYPE html>
<html lang="en-US" xml:lang="en-US">
<head>
	<meta charset="utf-8">
	<meta name="viewport" content="width=device-width, initial-scale=1.0">
	<title>
		Healthcare Professionals and Telehealth Usability During COVID-19
							| Telehealth and Medicine Today
			</title>

	
<link rel="icon" href="https://bhty.journals.publicknowledgeproject.org/public/journals/1/favicon_en_US.jpg">
<meta name="generator" content="Open Journal Systems 3.3.0.7">
<meta name="keywords" content="telehealth journal, telehealth open access journal, telemedicine journal, telemedicine peer reveiwed journal, digital health peer reviwed journal, virtual care journal, telehealth peer review, telecare journal, clinical health automation ">
<link rel="schema.DC" href="http://purl.org/dc/elements/1.1/" />
<meta name="DC.Creator.PersonalName" content="Jing  Xu"/>
<meta name="DC.Creator.PersonalName" content="Hanadi Hamadi"/>
<meta name="DC.Creator.PersonalName" content="Kristen Hicks-Roof"/>
<meta name="DC.Creator.PersonalName" content="Robert Zeglin"/>
<meta name="DC.Creator.PersonalName" content="Chloe Bailey"/>
<meta name="DC.Creator.PersonalName" content="Mei Zhao"/>
<meta name="DC.Date.created" scheme="ISO8601" content="2021-07-30"/>
<meta name="DC.Date.dateSubmitted" scheme="ISO8601" content="2021-03-22"/>
<meta name="DC.Date.issued" scheme="ISO8601" content="2021-07-30"/>
<meta name="DC.Date.modified" scheme="ISO8601" content="2021-08-02"/>
<meta name="DC.Description" xml:lang="en" content="Objective: During the Coronavirus Disease 2019 (COVID-19) pandemic, many other health providers needed to rapidly adopt telehealth services to ensure continuity of patient care, without the opportunity to extensively evaluate the usability of the adopted technology. Therefore, this study aims to examine health professionals’ telehealth usability during COVID-19 in Florida. 
Design: This cross-sectional study employed the Telehealth Usability Questionnaire (TUQ) to licensed healthcare providers in Florida in June 2020. 
Setting and Participants: A total of 399,660 selected health professionals with Florida licensure were recruited from open-access Florida healthcare to participate in a Qualtrics web-based survey. A total of 1868 health professionals completed the survey. Multiple linear and mixed regression models were applied to analyze the overall and subdomain scores from TUQ. 
Main outcome measures: Telehealth Usability.
Results: The analysis of overall TUQ score showed younger, female healthcare professionals, and participants who reported an increase of telehealth usage during pandemic had a significantly higher overall TUQ score. Compared with the score from physicians and nurses, the scores from the mental health group and social work group were significantly higher, while the score rehabilitation group was significantly lower. Analysis of the subdomain scores were consistent with the overall scores. 
Conclusion: &amp;nbsp;The findings from this study indicate that the health professionals’ telehealth usability is related to age, gender, and the change of telehealth usage during the COVID-19 pandemic. While pandemics represent only one possible impetus for the healthcare system to swiftly switch to telehealth platforms, each profession should consider providing adequate resources to accommodate the need for change."/>
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<meta name="DC.Rights" content="Copyright (c) 2021 Jasper Xu, Hanadi Hamadi, Kristen Hicks-Roof, Robert Zeglin, Chloe Bailey, Mei Zhao"/>
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<meta name="DC.Source" content="Telehealth and Medicine Today"/>
<meta name="DC.Source.ISSN" content="2471-6960"/>
<meta name="DC.Source.URI" content="https://bhty.journals.publicknowledgeproject.org/index.php/journal"/>
<meta name="DC.Title" content="Healthcare Professionals and Telehealth Usability During COVID-19"/>
<meta name="DC.Type" content="Text.Serial.Journal"/>
<meta name="DC.Type.articleType" content="Original Clinical Research"/>
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<meta name="citation_journal_title" content="Telehealth and Medicine Today"/>
<meta name="citation_journal_abbrev" content="TMT"/>
<meta name="citation_issn" content="2471-6960"/> 
<meta name="citation_author" content="Jing  Xu"/>
<meta name="citation_author_institution" content="University of North Florida"/>
<meta name="citation_author" content="Hanadi Hamadi"/>
<meta name="citation_author_institution" content="University of North Florida"/>
<meta name="citation_author" content="Kristen Hicks-Roof"/>
<meta name="citation_author_institution" content="University of North Florida"/>
<meta name="citation_author" content="Robert Zeglin"/>
<meta name="citation_author_institution" content="University of North Florida"/>
<meta name="citation_author" content="Chloe Bailey"/>
<meta name="citation_author_institution" content="University of North Florida"/>
<meta name="citation_author" content="Mei Zhao"/>
<meta name="citation_author_institution" content="University of North Florida"/>
<meta name="citation_title" content="Healthcare Professionals and Telehealth Usability During COVID-19"/>
<meta name="citation_language" content="en"/>
<meta name="citation_date" content="2021/07/30"/>
<meta name="citation_doi" content="10.30953/tmt.v6.270"/>
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		  	 <article class="obj_article_details">

		
	<h1 class="page_title">
		Healthcare Professionals and Telehealth Usability During COVID-19
	</h1>

	
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                       <ul class="item authors">
				<li><span class="__dimensions_badge_embed__" data-doi="10.30953/tmt.v6.270" data-hide-zero-citations="true" data-style="small_circle"></span><script async src="https:// badge.dimensions.ai/badge.js" charset="utf-8"></script></li>

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					<h2 class="pkp_screen_reader">Authors</h2>
					<ul class="authors">
											<li>
							<span class="name">
								Jasper Xu
							</span>
															<span class="affiliation">
									University of North Florida
																	</span>
																				</li>
											<li>
							<span class="name">
								Hanadi Hamadi
							</span>
															<span class="affiliation">
									University of North Florida
																	</span>
																						<span class="orcid">
									<svg class="orcid_icon" viewBox="0 0 256 256" aria-hidden="true">
	<style type="text/css">
		.st0{fill:#A6CE39;}
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			C84.2,46.7,88.7,51.3,88.7,56.8z"/>
	</g>
</svg>
									<a href="https://orcid.org/0000-0001-9050-7267" target="_blank">
										https://orcid.org/0000-0001-9050-7267
									</a>
								</span>
													</li>
											<li>
							<span class="name">
								Kristen Hicks-Roof
							</span>
															<span class="affiliation">
									University of North Florida
																	</span>
																				</li>
											<li>
							<span class="name">
								Robert Zeglin
							</span>
															<span class="affiliation">
									University of North Florida
																	</span>
																						<span class="orcid">
									<svg class="orcid_icon" viewBox="0 0 256 256" aria-hidden="true">
	<style type="text/css">
		.st0{fill:#A6CE39;}
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	<g>
		<path class="st1" d="M86.3,186.2H70.9V79.1h15.4v48.4V186.2z"/>
		<path class="st1" d="M108.9,79.1h41.6c39.6,0,57,28.3,57,53.6c0,27.5-21.5,53.6-56.8,53.6h-41.8V79.1z M124.3,172.4h24.5
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			C84.2,46.7,88.7,51.3,88.7,56.8z"/>
	</g>
</svg>
									<a href="https://orcid.org/0000-0002-7483-8290" target="_blank">
										https://orcid.org/0000-0002-7483-8290
									</a>
								</span>
													</li>
											<li>
							<span class="name">
								Chloe Bailey
							</span>
															<span class="affiliation">
									University of North Florida
																	</span>
																						<span class="orcid">
									<svg class="orcid_icon" viewBox="0 0 256 256" aria-hidden="true">
	<style type="text/css">
		.st0{fill:#A6CE39;}
		.st1{fill:#FFFFFF;}
	</style>
	<path class="st0" d="M256,128c0,70.7-57.3,128-128,128C57.3,256,0,198.7,0,128C0,57.3,57.3,0,128,0C198.7,0,256,57.3,256,128z"/>
	<g>
		<path class="st1" d="M86.3,186.2H70.9V79.1h15.4v48.4V186.2z"/>
		<path class="st1" d="M108.9,79.1h41.6c39.6,0,57,28.3,57,53.6c0,27.5-21.5,53.6-56.8,53.6h-41.8V79.1z M124.3,172.4h24.5
			c34.9,0,42.9-26.5,42.9-39.7c0-21.5-13.7-39.7-43.7-39.7h-23.7V172.4z"/>
		<path class="st1" d="M88.7,56.8c0,5.5-4.5,10.1-10.1,10.1c-5.6,0-10.1-4.6-10.1-10.1c0-5.6,4.5-10.1,10.1-10.1
			C84.2,46.7,88.7,51.3,88.7,56.8z"/>
	</g>
</svg>
									<a href="https://orcid.org/0000-0002-9306-1843" target="_blank">
										https://orcid.org/0000-0002-9306-1843
									</a>
								</span>
													</li>
											<li>
							<span class="name">
								Mei Zhao
							</span>
															<span class="affiliation">
									University of North Florida
																	</span>
																				</li>
										</ul>
				</section>
			
																																					<section class="item doi">
						<h2 class="label">
														DOI:
						</h2>
						<span class="value">
							<a href="https://doi.org/10.30953/tmt.v6.270">
								https://doi.org/10.30953/tmt.v6.270
							</a>
						</span>
					</section>
							
						
										<section class="item abstract">
					<h2 class="label">Abstract</h2>
					<p><strong><em>Objective: </em></strong><em>During the Coronavirus Disease 2019 (COVID-19) pandemic, many other health providers needed to rapidly adopt telehealth services to ensure continuity of patient care, without the opportunity to extensively evaluate the usability of the adopted technology. Therefore, this study aims to examine health professionals’ telehealth usability during COVID-19 in Florida. </em></p>
<p><strong><em>Design: </em></strong><em>This cross-sectional study employed the Telehealth Usability Questionnaire (TUQ) to licensed healthcare providers in Florida in June 2020. </em></p>
<p><strong><em>Setting and Participants</em></strong><em>: A total of 399,660 selected health professionals with Florida licensure were recruited from open-access Florida healthcare to participate in a Qualtrics web-based survey. A total of 1868 health professionals completed the survey. Multiple linear and mixed regression models were applied to analyze the overall and subdomain scores from TUQ. </em></p>
<p><strong><em>Main outcome measures: </em></strong><em>Telehealth Usability.</em></p>
<p><strong><em>Results: </em></strong><em>The analysis of overall TUQ score showed younger, female healthcare professionals, and participants who reported an increase of telehealth usage during pandemic had a significantly higher overall TUQ score. Compared with the score from physicians and nurses, the scores from the mental health group and social work group were significantly higher, while the score rehabilitation group was significantly lower. Analysis of the subdomain scores were consistent with the overall scores. </em></p>
<p><strong><em>Conclusion: </em></strong><em> The findings from this study indicate that the health professionals’ telehealth usability is related to age, gender, and the change of telehealth usage during the COVID-19 pandemic. While pandemics represent only one possible impetus for the healthcare system to swiftly switch to telehealth platforms, each profession should consider providing adequate resources to accommodate the need for change.</em></p>
				</section>
			
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																										<p>Copyright (c) 2021 Jasper Xu, Hanadi Hamadi, Kristen Hicks-Roof, Robert Zeglin, Chloe Bailey, Mei Zhao</p>
														<a rel="license" href="https://creativecommons.org/licenses/by-nc/4.0/"><img alt="Creative Commons License" src="//i.creativecommons.org/l/by-nc/4.0/88x31.png" /></a><p>This work is licensed under a <a rel="license" href="https://creativecommons.org/licenses/by-nc/4.0/">Creative Commons Attribution-NonCommercial 4.0 International License</a>.</p>
																<p>Authors retain copyright of their work, with first publication rights granted to  <em>Telehealth and Medicine Today (TMT).</em></p>
<p><em>TMT is published under a <a href="http://creativecommons.org/licenses/by-nc/4.0/" rel="license">Creative Commons Attribution-NonCommercial 4.0 International License</a>. </em></p>
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